Privacy Policy

1. Introduction

At Starilm, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Starilm, you agree to the practices described in this policy.

Starilm is operated from Toronto, Canada, and we handle your data in compliance with applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of information:

Information You Provide

• Account details: name, email address, and password when you register
• Profile information: any additional details you add to your profile
• Payment information: processed securely by our third-party payment providers (we do not store your full payment details)
• Communications: messages you send us via email or the platform

Information Collected Automatically

• Usage data: pages visited, courses viewed, time spent on the platform
• Device information: browser type, operating system, and device type
• IP address and general location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain your account and course access
• Process enrollments and payments
• Personalize your learning experience and recommend courses
• Issue certificates upon course completion
• Communicate with you about your account, updates, and support requests
• Improve our platform, content, and services
• Ensure platform security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your data in the following limited situations:

• With partner institutes that deliver courses you enroll in, so they can manage your learning experience
• With service providers who help us operate the platform (hosting, payment processing, email delivery)
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Starilm, our users, or the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Starilm uses cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform so we can improve it

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the platform.

7. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Children's Privacy

Starilm is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing where applicable
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at team@starilm.com.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within a reasonable timeframe, unless we are required to retain it for legal obligations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: team@starilm.com
• Location: Toronto, Canada